Privacy

Privacy

Effective Date: June 14, 2025

This Privacy Policy describes how Aristara.ai (“Company,” “we,” “our,” or “us”) collects, uses, and shares personal information of users (“you,” “your,” or “User”) of our AI-powered SaaS platform. This policy applies to all users of our website, services, and related applications.

1. Information We Collect

We collect the following types of personal and usage information:

  • - Contact details such as name, email address, phone number

  • - Account credentials and subscription details

  • - Device and log information such as IP address, browser type, and operating system

  • - Usage data including session duration, pages visited, and interaction logs

  • - Information provided through support inquiries, chat, or surveys

2. How We Use Your Information

We use your information to:

  • - Provide and maintain our services

  • - Process transactions and billing

  • - Personalize your experience and deliver recommendations

  • - Improve our platform and conduct analytics

  • - Communicate with you about updates, offers, or support

  • - Enforce our Terms and comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share information with:

  • - Service providers who assist in operating our platform (e.g., hosting, analytics, payment processing)

  • - Law enforcement or authorities where required by law

  • - Business partners only with your consent

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • - Understand user behavior

  • - Save your preferences and login sessions

  • - Analyze site traffic and usage trends

You can disable cookies via your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We retain personal information for as long as your account is active or as needed to provide services. We may retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • - Access or correct your data

  • - Request deletion of your personal information

  • - Object to or restrict certain processing

  • - Opt out of marketing communications

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

  • - The right to know what personal data we collect

  • - The right to request deletion

  • - The right to opt out of data sales (we do not sell personal data)

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or notice on our website.